Learn how KONE built a secure, reliable, and agile architecture to drive innovation with connected elevators and escalators using AWS IoT.
A global leader in the elevator and escalator industry, KONE needed robust, highly available Internet of Things (IoT) and analytics services for its growing fleet of smart devices. The company wanted to connect a larger share of its equipment to the cloud, digitize operational processes, and deliver new value-added services to customers. KONE uses advanced IoT technologies from Amazon Web Services (AWS) to improve the flow of people and resources in urban settings for increased comfort, convenience, and security while reducing costs through smart, connected, and energy-efficient offerings.
KONE had built an intelligent predictive maintenance offering, KONE 24/7 Connected Services, on a third-party IoT platform. However, KONE soon sought an alternative solution to accommodate its goal of connecting all 1.6 million pieces of equipment in KONE’s maintenance base and using their data to streamline operations and create meaningful urban flow experiences for customers. Using AWS, KONE built a highly available architecture that reduced callouts by up to 40 percent and sparked the development of groundbreaking products.
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Article by: Amazon Web Services